Have questions? You’re not alone.
Feeding your baby can bring up a lot of wonderings, and it’s natural to want clear answers. I’ve gathered some of the most common questions families ask, so you can feel informed and supported every step of the way.
What is an IBCLC?
An IBCLC (International Board Certified Lactation Consultant) is a healthcare professional who specializes in the clinical management of breastfeeding. IBCLCs complete extensive education, training, and supervised clinical hours, and must pass a rigorous international exam. We are certified to provide expert support for a wide range of feeding situations—from establishing a good latch to navigating challenges like low supply, pumping, or feeding multiples. Think of an IBCLC as a trusted partner in your feeding journey, here to provide both knowledge and compassionate care.
Do you offer in-home visits outside of Haldimand and Norfolk Counties?
My primary service area is Norfolk and Haldimand Counties, and travel within these regions are included in your fee. For clients outside these counties, please reach out—I may be able to travel for an additional mileage fee or offer virtual support.
What happens during a lactation consult?
A typical visit includes a full assessment of feeding - which includes a weighted feed to gain an idea of how much milk baby is transferring, observation of a nursing session, an oral function assessment, and a personalized care plan. You’ll also have time to ask questions and receive tailored recommendations for your situation.
How long are consultations?
Prenatal and initial consults are usually 60–90 minutes. Follow-up visits are 45 minutes. Support groups are one hour.
Do you provide virtual consults?
Yes. While my primary focus is in-home visits, I also offer virtual consults for families who require this option due to location.
Are your services covered by OHIP or insurance?
Lactation consulting is not covered by OHIP. However, some private insurance or employee benefit plans may reimburse part or all of your visit. Direct billing is available through my EMR platform, and I provide receipts for insurance claims.
If your insurance does not cover lactation services, hold onto your receipt and claim my services as a health expense on your taxes.
Can my partner attend the consult?
Absolutely. I encourage partners to be present and involved, as their support plays a key role in breastfeeding success.
Do I need to prepare anything for the visit?
No special preparation is required. I recommend having your baby ready to feed during the consult so I can observe and support you in real time. Here is a list of ways you can prepare for your visit if you'd like, so that we can make the most of our time together.
What if I need ongoing support?
In addition to follow-up appointments, I offer a monthly support group where families can continue learning, troubleshooting, and connecting at a lower cost than repeat one-on-one visits.
How soon after birth should I book?
The earlier the better. If you’re pregnant, a prenatal consult can help you feel prepared. If you’ve already given birth, I recommend booking as soon as any feeding concerns arise—timely support often makes challenges easier to resolve.
How do I book a consultation?
You can book directly by clicking here, or reach out via email if you need help scheduling.
What if breastfeeding doesn’t work out for me?
Every family’s feeding journey is different. My role isn’t to pressure you, but to support you with compassion and evidence-based guidance—whether that means exclusive breastfeeding, combination feeding, pumping, or formula feeding. Together, we’ll find the approach that feels right for you and your baby.
What is your cancellation policy?
To help ensure availability for all families, I kindly ask that any appointment changes or cancellations be made at least 24 hours in advance. Cancellations made within 24 hours are subject to a 50% charge of the total booking fee, as this time is reserved just for you.